MK Cleaning Experts Ltd

Last updated: January 28, 2026

MK Cleaning Experts Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our cleaning services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Address or property details

• Any information you provide when requesting a quote or booking a service

Technical & Usage Data

• IP address

• Browser type and version

• Pages visited and time spent on the website

• Cookies and tracking technologies

Payment Information

If payments are processed online or via invoice, we may collect necessary billing details. We do not store full card details.

2. How We Use Your Information

We use your information to:

• Provide cleaning services and manage bookings

• Respond to enquiries and send quotes

• Improve our website and customer experience

• Send service updates or important notifications

• Maintain internal records and comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

• Contract – to provide the services you request

• Consent – when you opt in to receive communications

• Legitimate Interests – to improve our services and website

• Legal Obligation – to comply with UK law

4. Sharing Your Information

We may share your information with:

• Trusted service providers (e.g., payment processors, website hosting)

• Professional advisers (e.g., accountants)

• Law enforcement or regulatory bodies when required

All third parties are required to keep your data secure and use it only for the purposes we specify.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve site functionality

• Analyse website traffic

• Enhance user experience

You can manage or disable cookies through your browser settings.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

However, no online transmission is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services

• Meet legal, tax, or accounting requirements

After this period, your data will be securely deleted or anonymised.

8. Your Rights (UK GDPR)

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, contact us using the details below.

9. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

MK Cleaning Experts Ltd

Email: contact@mkcleaningexperts.co.uk

Phone: 07542 604967

Address: 33 Yarrow Place, Conniburrow, Milton Keynes, United Kingdom, MK14 7AY

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.